Got questions? We have got the answer.
Here are some popular questions asked by our customers.
Who are we?
We’re MyChargeBack.com! We’re an American company, registered in Delaware and headquartered in New York, with a global focus and an international client base throughout North and South America, Europe, Africa, Asia, and Oceania.
What is our mission?
To provide consumers with a proven way to fight back to recover their money after being scammed, lied to or had their information compromised. Our motto is: “Put your money back in your wallet − where it belongs.”
What do we do?
We are financial advisers who know how chargebacks and wire recalls work and how to make sure your request for one will be presented effectively and professionally to your bank in order to maximize your chances to get your money back.
How much will this cost?
That depends on the size of your claim. We offer our clients chargeback and a wire recall programs for transactions of $5,000 (or the equivalent in other currencies) and above. Both require an initial retainer covering documentation and discussions with your bank and a success fee that we invoice only after you recover your money.
Disclaimer: MyChargeBack provides free consultations. Chargeback and other fund recovery programs contacted thereafter are subject to retainers, fees and/or commissions depending on the individual case history and the type of service selected. MyChargeBack does not offer any financial investments or advice.
Disclaimer: For residents in the United Kingdom only, MyChargeback does not assist consumers with complaints in relation to mis-sold investment products which have been purchased from firms regulated by the UK Prudential Regulation Authority (PRA) and / or the UK Financial Conduct Authority (FCA), such as contracts for differences.