Get a Geek Squad Message? Find Out How This Email Scam Works

Did you receive a Geek Squad email saying that you’ll be charged for services you don’t remember purchasing? Are you struggling to recall whether you requested Geek Squad repair an electronic device or are you worrying that your account got hacked? 

You may be able to breathe easy. It’s unlikely someone hacked your account to have Geek Squad repair their phone, but stranger things have happened. However, it’s more likely that you are being targeted by a Geek squad email scam. 

What Is the Geek Squad Email Scam?

The Geek Squad email scam is another new item on the long list of online frauds, such as crypto scams and fake brokers. It’s widespread enough that we see the Geek Squad email scam discussed on internet forums and blogs. 

If you are reading this article, you may be relieved to discover this is most likely a false email and that it’s not necessarily the case that someone has used your credit card or payment platform to purchase Geek Squad services in your name. Then again, it’s always a good idea to double check your account activity to make sure. 

The Geek Squad email scam tries to encourage people to take action quickly so the scammers can gain access to sensitive consumer information, such as credit card numbers and personal data. In some cases, the fraudsters will claim they need remote access to the target’s computer. 

How Does the Geek Squad Email Scam Work?

The Geek Squad email scam begins, not surprisingly, with a target receiving an email. They may be told that they have purchased something on Geek Squad or that a purchase is going to go through in 24 to 48 hours. Other messages may claim that a subscription is going to be renewed. 

One reason the Geek Squad email scam works on many people is that the emails are almost identical to regular Geek Squad communications. It may have the correct logo and the same formatting. Only by looking at details, such as incorrect spellings and addressing the recipient as Sir and Madam rather than their name can you notice red flags that the email is fake. 

The target will call the phone number provided or they will click a fraudulent link to communicate with the scammers, who they think are the Geek Squad. They will then be told they can cancel the transaction or bill if they provide personal information, including credit card and bank details and perhaps even social security numbers. 

It’s important to keep in mind that no responsible company would ask people to give over their private information outside of a secured website. They definitely never ask for a Social Security number. This is an immediate red flag. 

Once the scammers have the target’s information, they will either hack their accounts or still try to pose as the Geek Squad and charge them a huge cancellation fee. They may go further and claim that there is a problem with the target’s computer or device that only they can fix, and will ask for remote access. With this tactic, they can get complete control over the target’s device. 

What You Should Do If You Receive a Fake Geek Squad Email

If you feel you have been targeted by a Geek Squad email scam, keep in mind the following:

  • Do not click on links. It’s worth it to use a website link checker to determine if the link leads to the actual site. 
  • Check your accounts to confirm that no transaction took place
  • If you shared personal information by mistake, call your bank or credit card company and temporarily freeze your accounts
  • Block their number if they called you
  • If you have given them information or have paid them, contact MyChargeBack experts right away

If You’ve Lost Money or Data to a Geek Squad Email Scam, Contact MyChargeBack

It’s important not to give up if you are a victim of online fraud, but to seek recourse immediately. MyChargeBack has developed working relationships with law enforcement agencies worldwide, has extensive knowledge and experience with crypto tracking, and can improve your prospects of getting your funds back.