PLEASE READ THIS STATEMENT CAREFULLY BEFORE USING (THE “SITE”).  YOUR CONTINUED USE OF THIS SITE  CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS OF SERVICE AND USE, ALONG  WITH ANY AND ALL COPYRIGHT STATEMENTS AND/OR DISCLAIMERS. (“MyChargeBack,” or “we” or “us”) requires that all the visitors to our website on the Internet (the “site”) adhere to the following terms of use.

By using the site or any current or future service(s) provided to you by us (the “services”) in accordance with an applicable service agreement (“service agreement(s)”), you are agreeing to comply with and be bound by the terms and conditions of these terms of use and any rules, regulations, policies, and procedures that may be modified from time-to-time on the site (collectively, the “terms”). The terms govern your access to and use of the site, the services and any information, products, software, and/or features made available to you. By accessing and using the site, you accept and agree to the terms without limitation and qualification.


Laws and Regulations

User access to and use of the site is subject to all applicable international, federal, state, and local laws and regulations.

We encourage you to review these terms of use carefully and to periodically refer to them so that you understand them and any subsequent changes, if any.  We reserve the right to change the terms of use at our sole discretion with immediate effect.  It is recommended that you review the information provided on or via this site, including these terms, periodically for changes.

Users of the site are not warranted that their use shall be uninterrupted or free of any errors.  We reserve the right to temporarily or permanently, entirely or partially, discontinue, suspend, remove, and/or change the site and any of its contents at any time and at our sole discretion without prior notice.  We do not commit to keeping the site up to date or to making it or the products or services offered on it available at all times, in all territories and/or to all users.  We may restrict or limit without notice your access to the site or parts thereof at our sole discretion and without liability.

Account Registration

You must register to use the service.  When registering, you must provide accurate and complete information about yourself and the entity, if any, you represent.

You must further promptly update this information to the extent necessary.  In doing so, you represent and warrant that all required registration information you submit is truthful and accurate, and you will maintain the accuracy of such information. If you provide any information that is inaccurate or incomplete, or we have reason to believe that the information is inaccurate or incomplete, we may suspend or terminate your account and your use of the service.

Securing Your Account

You agree that it is your sole responsibility to safeguard the confidentiality of your account information and prevent any unauthorized party to illegally use the services.  MyChargeBack makes no guarantee in detecting the unauthorized access and you agree to immediately notify MyChargeBack if you notice any breach in security.  MyChargeBack will not be responsible for any damages or losses arising from the unauthorized access.


If you violate any of these terms of use, your permission to use the site, content, and services will automatically terminate.  MyChargeBack reserves the right to revoke your access to and use of the site, content, and services at any time, with or without cause.  MyChargeBack also reserves the right to cease providing or to change the site, content or services at any time and without notice.


See MyChargeBack Privacy Policy to review its privacy policy for information and notices concerning MyChargeBack collection and use of your personal information.


The information and services provided or referenced on this site are provided “as is.” MyChargeBack does not represent or warrant that the site will be available, accessible, uninterrupted, timely, secure, accurate, complete, entirely error-free or virus free, nor does MyChargeBack make any warrant as to the results that may be obtained from the use of the site or as to the accuracy or reliability of any content or any information or products obtained through the site or that defects in the site will be corrected.

You understand and agree that your access and use of the site and its contents are entirely at your own discretion and at your own risk and that you will be solely responsible for any damages that may result from such access and use.

Ownership and Intellectual Properties Rights

The Content used and displayed on the site, including but not limited to MyChargeBack, are the sole property of MyChargeBack and are protected by copyright, trademark and other laws intellectual property laws.

In addition to its rights in individual elements of the content within the site, MyChargeBack owns trade dress, copyright and/or patent rights in the selection, coordination, arrangement, and enhancement of such content.

You may copy the content from the site for your personal use only, provided that each copy includes any copyright, trademark or service mark notice or attribution as they appear on the pages copied.  Except as provided in the preceding sentence, none of the content may be copied, displayed, distributed, downloaded, licensed, sublicensed, modified, published, reposted, reproduced, reused, sold, transmitted, used to create a derivative work, or otherwise used for public or commercial purposes without the express prior written permission of MyChargeBack.

To request permission, you may contact us via email at:

By using this Site, you represent and warrant that your use of this Site and the content contained herein.


You agree to indemnify, defend, and hold harmless MyChargeBack from any liability, loss, claim, and expenses (including reasonable attorney fees) related to your violation of the services.

Refund Policy

You will be entitled to request a full refund of all fees within the first 10 calendar days from the date that you accepted the terms and conditions or signed a contract as long as the Company has not begun to provide fund recovery preparation services.

To be eligible for a refund, you must contact us by email at with your request for a refund and indicate that no paperwork or information regarding your case has been provided to or received from Cactil/ in regards to your case.

Processing Time

Upon receiving your refund request, we will review your case to confirm that no services were provided and we will approve the refund within 1 business day.  As soon as the refund is processed you will receive email confirmation for your records.  Kindly note that refunds be processed back to your credit card (or original method of payment).

You should allow up to five (5) business days for the refund to appear on your credit card statement, depending on your card issuer’s policies.

If you have any questions about your eligibility for a refund please contact us at

Links to Other Sites

The MyChargeBack site may contain links to third-party websites or resources.  You acknowledge and agree that MyChargeBack is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources.  Links to such websites or resources do not imply any endorsement by MyChargeBack of such websites or resources or the content, products, or services available from such websites or resources.  You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Jurisdiction/Governing Law

Users of this site agree to submit to the laws of the State of Delaware in the United States of America and applicable federal law without regard to conflicts of laws principles.