By Evan Spicer
Director of Cryptocurrency Investigations
MyChargeBack
Coinbase is often thought of as a trustworthy crypto platform – at least relatively speaking. However, Coinbase has been hit with two lawsuits that question the crypto platform’s competency in preventing frauds on its exchange and avoiding making misleading statements in its own offers.
Currently, Coinbase seems desperate to prevent these lawsuits from reaching the courtroom and is appealing to the U.S. Supreme Court to order these cases to go to arbitration instead.
This move may be motivated by Coinbase’s desire to avoid further harm to its reputation and prevent the kind of awards claimants may receive in a lawsuit. Will Coinbase succeed in persuading the Supreme Court to settle these cases out of court?
A Tale of Two Lawsuits
The two lawsuits Coinbase wants to play down involve frauds operating on the exchange as well as accusations that the exchange itself was not being forthright with customers.
The first case, Bielski V. Coinbase 22A91, concerns a customer who lost $31,000 to someone who pretended to be from PayPal and gained access to his Coinbase account. Bielski claims that Coinbase failed to protect him on the exchange or make any effort to assist him in recovering his funds, in violation of the Electronic Funds Transfer Act.
Suski V. Coinbase, the second case, deals with a $1.2 million sweepstakes offered to all Coinbase account holders. The wording of the promotion, according to the claimants, implied that participation in the sweepstakes was open only to people who bought or sold $100 worth of Dogecoin when in fact the offer was open to non-Dogecoin holders.
Coinbase is taking the bold step of urging the Supreme Court to allow the cases to go to arbitration. At the very least the crypto platform seeks a delay in the lawsuits while they encourage the Ninth Circuit Court of Appeals in San Francisco to accept its appeal.
Crypto Exchanges Can No Longer Hide from Customer Complaints
It’s uncertain whether the Supreme Court will accept Coinbase’s request for arbitration in its multiple lawsuits or not, but one thing is certain – Coinbase and other crypto exchanges now understand the power of customer complaints.
It’s clear that Coinbase is desperate in this case to minimize negative publicity and to try to get a lower payout for customers. The regulators, law enforcement and the courts are increasingly listening to consumers who have lost money to cryptocurrency frauds or because of misleading statements made by crypto platforms.
In this environment, it’s clear that, if you have a crypto complaint, your voice is likely to be heard. MyChargeBack empowers consumers to file complaints and provide the authorities with investigative reports that can pinpoint the location of their funds and the identities of the people who took them.
MyChargeBack Will Investigate Your Crypto Case
If you have lost money on the blockchain through unregulated brokers, bitcoin wallet hacking or fake merchants, talk to the MyChargeBack team. Our crypto investigations will provide evidence to bolster your claim.
MyChargeBack has developed working relationships with law enforcement agencies worldwide, have extensive knowledge and experience with crypto tracking and can improve your prospects of getting your funds back.
