The Problem with Zelle Chargebacks…and a Solution
However, when the issue of a Zelle scam reaches this phase, it can feel like Zelle and the banks are playing hot potato with client Zelle chargeback claims. Zelle sends people to the banks, presumably the one that is linked to their Zelle account.
However, banks often don’t want to take responsibility for money lost to Zelle scams and Zelle chargeback claims. This is true of even some of the parent banks that own Zelle. Even though in the U.S legislation has been proposed to give Zelle customers more rights if they lose money to Zelle scams, this still only applies to situations in which a customer was tricked by someone pretending to be from Zelle or a bank. This provides protection and a right to the Zelle chargeback to only a limited variety of Zelle scams.
The way to get the banks and Zelle to stop playing hot potato with your Zelle chargeback claim and sending your claim back and forth is to have experts on your side. MyChargeBack knows how these financial companies and banks operate, will gather evidence, create a report and will back up your claim.
Don’t give up on the idea of a Zelle chargeback — your chances are better if you have MyChargeBack professionals on your side. If you have the right support and are willing to fight for your right to a Zelle chargeback, you are more likely to be successful.