Recently, someone reported to us that he was unexpectedly called by a firm called AZtrades, a supposed brokerage offering forex, CFDs and commodities, and told that they received his name and phone number from MyChargeBack. Given MyChargeBack’s reputation as the world’s most trusted fund recovery service, he assumed that was confirmation that AZtrades was a legitimate broker that is properly licensed and regulated in his country.
It is not.
For the record, MyChargeBack zealously protects client confidentiality. We do not provide the names and telephone numbers of anyone who contacts us to third parties under any circumstances without expressed permission.
No less importantly, MyChargeBack does not endorse or recommend any specific investment or investment service, broker or brokerage, bank or other financial institution, be it regulated or unregulated. Anyone who hears otherwise can be assured that is a misrepresentation. First, our sole focus as a business is on recovering funds for clients who have been scammed. And second, it would be illegal for us to provide such a recommendation, since doing so requires regulatory permission.
If you have been similarly contacted by any firm and told that they received your name and number from MyChargeBack, or that MyChargeBack recommends or endorses them, we advise you to hang up and report the incident to us by email to our Customer Satisfaction Department at firstname.lastname@example.org