Intelligence Reports

Merchant Investigations

If you are considering engaging with a particular investment firm or brokerage, or exerting into  a professional relationship with a business partner, you need to know who you will be dealing with. You need information. MyChargeBack knows how to find it.

Likewise, if you are seeking to recover funds from an online merchant who has ceased communicating with you or has simply disappeared, you need to uncover as much information about that business as possible. Once again, MyChargeBack knows how to find it. 

In fact, without such data, a fund recovery effort is essentially impossible. By employing advanced cyber tools and a team of seasoned investigation professionals, MyChargeBack is able to provide essential assistance to consumers confronting these scenarios. The objective of our research is to reveal:

  • The individuals and legal entities connected to the merchant 
  • The path your funds took from the time they left your possession to their ultimate destination, including any intermediaries who may have laundered them on the way

Upon the completion of that task we will compile all that we have learned into a professional report that we deliver to you. Preparation can take from three to eight weeks, depending on the complexity of the case.

Cryptocurrency Investigations

Cryptocurrency was conceived and designed to function independently of central banks. For that reason, no regulator currently has a mechanism to force a merchant to refund digital currency should a consumer wish to retroactively cancel a transaction. 

Complicating matters is that cryptocurrency was also conceived and designed to be anonymous. The recipient may be completely unknown to the sender. Even if the recipient provides a name, it may be an alias. Moreover, online merchants in particular tend to pass a consumer’s crypto through multiple intermediaries, or “wallets”. Together, all these factors mean that it is an insurmountable challenge for consumers to identify who ultimately received a payment in digital currency without professional assistance.

That’s where MyChargeBack can help.

Cryptocurrency may be anonymous and function independently of the banking system, but crypto transactions are not invisible.

MyChargeBack utilizes the latest technologies to trace where your coin was transferred. Our first step is to identify where your funds are and/or who cashed them out. This information is of critical importance and forms the foundation of your fund recovery effort. Simply put, without following the trail and identifying who received your assets, a fund recovery effort cannot proceed.

The reports we provide may not be used in any court of law. Their contents are for information purposes only. All information is owned by Cactil LLC. Reports may not be shared with any outside party without our express written permission.

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We bring our expertise in complex payment disputes to the consumer’s side.