Geek Squad Scam Explained
If you are a customer of Best Buy, you may have heard of their tech support service called Geek Squad. Geek Squad is a team of experts who can help you with various issues related to your devices, accounts, or applications. However, scammers are also aware of this service and use it to trick unsuspecting people into giving them money or personal information. This is known as the Geek Squad scam.
There are different types of Geek Squad scams, but they all have one thing in common: they involve someone contacting you pretending to be from Geek Squad and asking you to do something that benefits them. Here are some of the most common Geek Squad scams and how to avoid them:
To avoid this scam, do not call the number in the message. Instead, contact Geek Squad directly using a phone number you know is real, such as the one on their official website or your receipt. You can also check your bank account or credit card statement for any unauthorized transactions and report them to your financial institution.
To avoid this scam, do not trust unsolicited calls from anyone claiming to be from Geek Squad. Geek Squad will never call you out of the blue to offer security support or ask for remote access to your device. If you have any doubts about the caller’s identity, hang up and call Geek Squad yourself using a verified phone number.
To avoid this scam, do not click on any suspicious pop-ups or call any unknown numbers. Instead, close the pop-up window and run a scan with a legitimate antivirus program. You can also contact Geek Squad for assistance if you need help removing malware from your device.
How to protect yourself from Geek Squad scams
Here are some general tips to help you avoid falling victim to any Geek Squad scam:
If you think you have encountered a Geek Squad scam, you can also report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.