“I Got Scammed on Cash App. What Do I Do?”
The first thing you do if you get scammed on Cash App is not to wait. However, you should also match your strategy to the situation. What kind of fraud is it?
Did someone hack your account and make unauthorized charges? Did you send money to a merchant and you never received the product? Did you lose money in a romance fraud, through phishing, a fake broker, or a Cash App bitcoin scam?
You should contact Cash App, but first, they may want to know if you contacted the other party. If you already feel sure that the recipient is fraudulent and took your money on purpose, you might not see any point in asking for a refund, but this is an important step. Cash App will want to know if you did what you could to resolve the situation before coming to them – but don’t wait too long.
If you don’t get an answer after contacting the recipient, don’t wait too long, but contact Cash App. If your account was hacked and you don’t know who has your money, take screenshots to prove that the charges were unauthorized.
You can file a complaint with Cash App, but this is usually not enough. They will want you to prove that the other party was fraudulent before considering giving you your money back. The reason for this is the high incidence of chargeback fraud.