What's New at MyChargeBack?

April 2023

MyChargeBack in the News

Consumer Affairs

In preparing this article on “grandparent scams,” Consumer Affairs, whose website offers information for consumers such as news stories, reviews and ratings, buyers guides and information on specific topics, wanted to let its readers know how scammers manipulate the elderly. So they asked a trusted source — Michael B. Cohen, MyChargeBack Vice President of Global Operations.  

MyChargeBack in Australia

Australia 2023

MyChargeBack is pleased to report that it has been accepted as an associate member of the Australian Finance Industry Association (AFIA). 

AFIA has over 150 members, including bank and non-bank lenders, neobanks, finance companies, fintechs, providers of vehicle and equipment finance, car rental and fleet providers, and service providers in the finance industry. It collaborates with governments, regulators and customer representatives to promote competition and innovation, deliver better customer outcomes and create a resilient, inclusive and sustainable future.  

MyChargeBack is also an associate member of the American Bankers Association (ABA) and a full member of Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service, which is approved by the Minister of Consumer Affairs of New Zealand to operate as an external dispute resolution scheme in the financial services industry. Our relationship with these professional bodies underscores our standing in the financial service community around the globe.

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New on Our Website: Amazon Scams

amazon logo
Whenever a brand like Amazon is widely popular, unfortunately, criminals and fraudsters find ways to capitalize on its popularity. It’s fairly easy for anyone to create a fake website or impersonate an Amazon representative. Sadly, this has led to a proliferation of Amazon scams. Even though the e-commerce giant regularly issues warnings about these frauds, Amazon scams multiply faster than the company can try to stop them. Learn how to spot them on MyChargeBack’s new Amazon Scams page.

New on the MyChargeBack YouTube Channel

Elijah Jackson YouTube
How many crypto scams are out there due to social media influencers or celebrities who are promoting them? Are they indeed crypto scammers themselves? In this new video clip, Elijah from MyChargeBack explains that in the world of bitcoin scams and crypto scams, there is a lot to take apart when it comes to liability. So whether it is a classic type of bitcoin scam or the latest crypto scam, you absolutely have to learn all this in order to facilitate the crypto scam recovery process. 

Industry Insights

Blockchain news April 2023
Yes, government agencies can wage turf battles. The U.S. Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC), for example, seem territorial over crypto regulation and match their rhetoric regarding crypto scams. In this new Industry Insight, Evan Spicer, Director of Cryptocurrency Investigations at MyChargeBack, explains why that matters to you. 


Stay tuned for more next month!