“Bank dispute departments are tasked with processing chargebacks pertaining to the credit cards they issued. These departments were already swamped before the shutdown. This will only get worse as volume increases even as staffing grows tighter.”
“As an international fund recovery service focusing on card-not-present transactions and complex dispute resolution, MyChargeBack receives thousands of inquiries every month from cardholders around the globe. Based on our conversations with our clients, we believe that credit and debit cards will remain the world’s primary means of payment. Nonetheless, cardholders do have concerns that the spread of the coronavirus will affect the card services their banks are expected to provide.”
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