MyChargeBack is an expert in forensic cryptocurrency investigations and complex card-not-present transaction disputes, and has recovered millions of dollars for consumers worldwide.
Our technology and expertise aid law enforcement agencies, cryptocurrency exchanges and banks by expediting their own investigations and reducing processing time.
MyChargeBack has been cited as an industry subject matter expert by numerous news outlets, including:
The Global Leader in Forensic Cryptocurrency Investigations and
Complex, Card-not-Present Transaction Dispute Resolution
MyChargeBack has pioneered innovative strategies for tracing cryptocurrency across the blockchain, as well as pursuing chargebacks and other forms of restitution. Our dual mission is to facilitate the recovery of cryptocurrency by using state-of-the-art technology to conduct forensic blockchain investigations and level the playing field in the payments industry by improving the way consumers and issuing banks work to assess and validate disputes.
Everyday people need assistance and real protection when facing complex, authorized transactions gone bad. That was why MyChargeBack was created. Not only do individuals with transaction disputes turn to us, but non-profit agencies, international financial institutions and banks seek our guidance as well. We invite you to view our introductory video to learn more.
We bring our expertise in complex payment disputes to the consumer’s side.
Visa,® Mastercard® and all other card companies provide consumers with the right to dispute charges. We will explain to you what they are and how to make use of them so that you have the best possible chance of getting your money back.
If your case does not meet the criteria for a chargeback, we’ll tell you up-front. And if there is a more appropriate or affordable solution available, we’ll tell you what it is beforehand.
Credit card companies impose strict deadlines for submitting chargeback requests. But they can depend on a number of factors. We know what they are and we’ll make sure that you won’t miss them.
The merchant may very well object to your chargeback in a written response called a representment. That’s why it’s vital right from the start to proceed with the most appropriate chargeback strategy.
Disputes involving authorized transactions are complex. Every year, many of the institutions that govern your rights to dispute change their policies.
MyChargeBack clients gain from our team’s knowledge and expertise to fight for the best possible outcome.
We have made it our business to assist consumers recover their money.
We Accompany You Throughout the Chargeback Process
Uncovering the Identities of the Operators of Online Schemes
State-of-the-Art Forensic Investigations and Reports
Merchant Evaluations & Corporate Investigations
The Chargeback Process Is Broken: Here’s How It Can Be Fixed
Over the past four decades the chargeback process has become more complex due to two principal factors. First, new reason codes have been introduced, old ones have been redefined, and deadlines have been changed. For bank employees, keeping up with the pace is tougher than ever.
MyChargeBack has had a local presence in New York, the world’s financial hub, since it was founded in 2016. Working from Manhattan, our professionals reach out to the public around the globe.
MyChargeBack
is licensed by the Financial Conduct Authority (FCA) to provide claims management services from its London office.
MyChargeBack coordinates its continental European operations and business development at its Copenhagen office.
The South Africa MyChargeBack team, which is based in Pretoria, is led by our Director of South Africa Operations.
Situated halfway between Hawaii in the west and New Zealand in the east, Tel Aviv’s location enables the MyChargeBack recovery team to speak with clients and banks in every time zone on the same day.
The chargeback guidelines issued by credit card companies are roughly a thousand pages long. Not every chargeback professional is familiar with them. We are. We know them like the backs of our hands. Ask us if your case meets the requirements.
Next Level Concierge Services
Our strategies and expertise combine to make them care! Credit card disputes are serious and credit card chargebacks warrant professional advice.
MyChargeBack is staffed by professionals with extensive financial, legal and regulatory backgrounds and dozens of years of experience. We have made it our business to assist consumers with complex credit card and debit card dispute resolution issues.
If you have been unsuccessful in receiving a refund from a merchant, including online investment schemes that you suspect were not actually provided, we invite you to contact us to learn more about MyChargeBack fund recovery services.
MyChargeBack has the experience to ensure that your claim is submitted properly. And we will guide you each step of the way.
“Put your money back in your wallet – where it belongs!”
Cactil is registered with the Information Commissioner’s Office in Respect of the Data Protection Act 2018, Number: ZA664835. The office address of Cactil LLC is 1441 Broadway, 3rd Floor, PMB #3111, New York, NY 10018.
MyChargeBack regards phishing and spoofing attempts against our clients very seriously. We advise you to verify that the email you receive from MyChargeBack is indeed sent from mychargeback.com. If you are sent any type of communication carrying our name that looks suspicious, please forward a copy to us at [email protected]
